Terms & Condition

TERMS & CONDITIONS


1. Acceptance of Terms

By accessing or using our website and services, you ("User" , "Customer" , "Client") agree to these Terms & Conditions. If you do not agree, please discontinue use of our website or services.

2. Scope of Services

Paravai Travel and Tourism provides the following services:

  • Tour guide services (domestic & international)
  • Train ticket booking
  • Bus ticket booking
  • Yacht and hot-air balloon booking
  • Tatkal booking assistance (subject to availability & third-party rules)
  • Hotel room booking (India & international destinations including UAE, Australia, UK, Singapore, Hong Kong, China, Canada) Important Exclusions
  • We do not provide visa services.
  • We do not provide flight ticket booking services, as we do not hold an IATA certification.
  • Customers are responsible for arranging their own visa and international flight requirements.

  • 3. Third-Party Services

    We act as a booking facilitator between you and third-party service providers (railways, bus operators, hotels, tour operators, etc.).
    We are not responsible for delays, cancellations, changes, or quality of service delivered by third-party providers.
    All bookings are subject to the terms, conditions, and policies of the respective third-party service providers.

    4. Payments & Pricing

    All prices displayed on our website are subject to change without prior notice.
    Final booking costs may include applicable taxes, service charges, and convenience fees.
    Payments must be made in full before confirmation of services.
    Any international currency conversion or bank charges are borne by the customer.

    5. User Responsibilities

    By using our services, you agree that:
    You will provide accurate personal and booking information.
    You are solely responsible for ensuring you have the required documents (passport, visa, travel permits, ID cards).
    You will comply with all government regulations, travel guidelines, and laws of the destination country.

    6. Limitation of Liability

    We are not liable for any direct, indirect, incidental, or consequential losses arising from:

  • Delayed or canceled services by third-party providers
  • Visa or immigration rejections
  • Travel risks, accidents, or medical emergencies
  • Our maximum liability, if proven, shall not exceed the amount paid by the customer for the specific booking.
  • 7. Intellectual Property

    All content, logos, text, graphics, and materials on our website are the intellectual property of Paravai Travel and Tourism.
    Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

    8. Governing Law & Jurisdiction

    These Terms are governed by the laws of India.
    Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

    9. Amendments

    Paravai Travel and Tourism reserves the right to update, modify, or revise these Terms at any time without prior notice. Continued use of our services constitutes acceptance of the updated Terms.

    10. Contact Information

    For queries, concerns, or support, please contact us:
    Paravai Travel and Tourism

  • paravaitraveltourism@gmail.com
  • +91 90802 33428
  • www.paravaitravelandtourism.com
  • botão whatsapp