At Paravai Travel and Tourism, we strive to provide the best travel booking experience for our customers. However, cancellations and refunds are subject to specific conditions as outlined below. By booking with us, you acknowledge and agree to the terms of this Cancellation & Refund Policy.
Below is a quick reference guide for cancellations and refunds with Paravai Travel and Tourism.
| Time of Cancellation (Before Travel/Booking Date) | Refund Eligibility | Details & Conditions |
|---|---|---|
| More than 15 days before | ✅ Up to 80% Refund | - Service & processing charges will be deducted.- Subject to thirdparty vendor policies (hotels, buses, rail, etc.).- Refund processed via original payment method. |
| 7 – 14 days before | ✅ Up to 50% Refund | - Half of the booking amount will be refunded.- Additional vendor cancellation fees may apply.- Refund subject to partner confirmations. |
| 3 – 6 days before | ✅ Up to 25% Refund | - Only partial refund possible.- Deduction includes supplier charges, service fees, and taxes.- Refund processed via Razorpay, Bank, or Payment Gateway. |
| Less than 24 hours before OR NoShow | ❌ No Refund | - Cancellation after 24 hrs from booking/travel date not eligible.- “No Show” cases (failure to appear for travel) will also not be refunded. |
| Less than 24 hours before OR NoShow | ❌ No Refund | - Cancellation after 24 hrs from booking/travel date not eligible.- “No Show” cases (failure to appear for travel) will also not be refunded. |
| Partially Used Services | ❌ No Refund | - If you cancel mid-journey (unused hotel nights, unutilized services, etc.), refund cannot be processed. |
| Promotional or Discounted Bookings | ❌ Non-Refundable | - Special deals, festival offers, or promo packages marked nonrefundable cannot be cancelled or refunded. |
Refunds will not be applicable in the following cases:
If cancellation is made within 24 hours of the scheduled booking/travel date.
In case of No-Show (failure to report at boarding/arrival point).
For partially utilized services (e.g., unused hotel nights, partially completed tours).
For bookings made under special promotional offers clearly marked as non-refundable.
Paravai Travel and Tourism shall not be held liable for delays, rescheduling, or cancellations arising due to events beyond our control, including but not limited to: natural calamities, government restrictions, strikes, pandemics, or technical issues from third-party service providers. Refunds in such cases will be processed subject to third-party policies and may take additional time.
For cancellations, refund requests, or related queries, please contact us:
