Privacy Policy

PRIVACY & POLICY

1.Introduction

At Paravai Travel and Tourism, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services. By using our website and services, you agree to the practices described in this policy

2. Information We Collect

We may collect the following categories of personal information:

Personal Identification Details: Full name, gender, date of birth, nationality, ID proof details (passport, Aadhaar, PAN, etc. as required).

Payment Information: Bank details, credit/debit card details, UPI information, or other payment gateway details.

Booking Information: Travel preferences, hotel details, train/bus/yacht/balloon booking details

Technical Information: IP address, browser type, device details, cookies, and usage analytics.

Tatkal booking assistance (subject to availability & third-party rules)

3. How We Use Your Information

Your information may be used for the following purposes:

To process and confirm your bookings

To provide customer support and assistance.

To send booking confirmations, invoices, and service-related updates.

To personalize your travel experience and improve our services

To comply with legal and regulatory obligations.

To send promotional offers, newsletters, or marketing communications.

4. Information Sharing & Disclosure

We do not sell or rent your personal data to third parties. However, we may share information under the following circumstances:
With third-party service providers (railways, bus operators, hotels, tour partners, etc.) to complete your bookings.
With payment gateway providers and financial institutions for secure transaction processing.
With government authorities or regulators when required by law.
With trusted partners for analytics, IT support, or business operations (bound by only confidentiality agreements).

5. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
Transactions are encrypted using secure socket layer (SSL) technology.
Despite our best efforts, no system is fully secure; hence we cannot guarantee absolute protection.

6. Cookies & Tracking Technologies

Our website may use cookies and tracking tools to improve user experience, analyze traffic, and enhance functionality.
You can manage or disable cookies through your browser settings, but certain features may not function properly.

7. Your Rights

As a user, you have the following rights regarding your personal data:
Right to access the information we hold about you.
Right to request corrections or updates to your information.
Right to request deletion of your data (subject to legal and contractual obligations).
Right to opt-out of marketing communications.

8.International Data Transfer

If you are booking services outside India, your data may be transferred to international service providers (hotels, tour operators, etc.). By using our services, you consent to such transfers, subject to applicable data protection laws.

9. Data Retention

We retain your personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy.
Comply with legal, accounting, or reporting requirements

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in business practices, technology, or legal requirements. Updated versions will be posted on our website with the effective date.

11. Contact Information

For queries, concerns, or support, please contact us:
Paravai Travel and Tourism

paravaitraveltourism@gmail.com

+91 90802 33428

www.paravaitravelandtourism.com